Shift Supervisor | Craft Coffee Leader

Starbucks Corp.; New York (NY); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations and coach a team of partners. You will ensure quality beverages and foods, manage cash handling, and uphold safety standards while delivering exceptional customer service in a fast-paced environment.

The role emphasizes leadership, teamwork, and the ability to mentor others, with opportunities for growth and involvement in community engagement within the store.

Qualifications

• Direct the work of fellow team members and coordinate tasks.
• Learn new processes and products quickly to train others.
• Communicate clearly with customers and teammates in a fast-paced environment.
• Knowledge of retail operations and customer service standards.
• Demonstrate strong interpersonal skills and ability to work in a team.
• Build positive relationships with customers and colleagues.

Responsibilities

• Lead daily store operations and shift activities.
• Ensure quality beverages and foods per recipes and standards.
• Assist with cash handling, safety, and security procedures.
• Provide excellent customer service and resolve issues promptly.
• Coach and delegate tasks to team members as needed.

Skills

Direct the work of others

Learns quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily store operations and coach a team of partners. You will ensure quality beverages and foods, manage cash handling, and uphold safety standards while delivering exceptional customer service in a fast-paced environment.

The role emphasizes leadership, teamwork, and the ability to mentor others, with opportunities for growth and involvement in community engagement within the store.