Shift Supervisor — Craft Coffee & Community Leader

Starbucks Corp.; Petaluma (CA); On-site; USD 51,577,000 - 68,770,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Sick time

401(k) with employer match

Bean Stock equity program

Tuition coverage via Starbuck College

Student loan resources

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and maintaining quality beverages and food. You will coach teammates, manage shift operations, and uphold safety and service standards.

The role emphasizes strong communication, quick learning, and teamwork, with a comprehensive benefits program and opportunities for growth within a large coffeehouse network.

Qualifications

• Attendance and punctuality required with or without accommodation
• Flexible hours including early mornings, evenings, weekends, nights and holidays
• Adhere to store policies and standards including quality beverages/food, cash handling and safety
• 6 months of customer-facing experience
• Experience delegating tasks to others (min 6 months)

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space for the community
• Direct and coach team to prepare beverages and food to standard recipes or customer specifications
• Ensure smooth operations, safety, and exceptional customer service during shifts

Skills

Team leadership

Customer service

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and maintaining quality beverages and food. You will coach teammates, manage shift operations, and uphold safety and service standards.

The role emphasizes strong communication, quick learning, and teamwork, with a comprehensive benefits program and opportunities for growth within a large coffeehouse network.