Shift Supervisor: Coffeehouse Lead & Guest Experience

Starbucks Corp.; Gresham (OR); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision benefits

401(k) with employer match

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team and uphold a welcoming coffeehouse environment in the community. You will coach baristas, ensure quality beverages and food, and manage daily operations with a focus on customer satisfaction.

The role emphasizes teamwork, adaptability, and a commitment to excellent service, with opportunities for growth and comprehensive partner benefits.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead the shift with craft and heart to ensure a welcoming space for customers.
• Oversee quality beverages and food production to standard recipes and customer requests.
• Manage cash handling, store safety, and security during shifts.
• Delegate tasks to team members and coordinate work across staff.
• Coach staff on food/beverage prep and service procedures.

Skills

Direct others

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team and uphold a welcoming coffeehouse environment in the community. You will coach baristas, ensure quality beverages and food, and manage daily operations with a focus on customer satisfaction.

The role emphasizes teamwork, adaptability, and a commitment to excellent service, with opportunities for growth and comprehensive partner benefits.