Shift Supervisor: Lead Coffeehouse Team

Starbucks Corp.; Franklin (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) retirement plan with employer-m

Starbucks equity program (Bean Stock)

Quarterly bonus opportunity

Emergency savings tools

Financial well-being resources

Tuition coverage - Starbucks Collegea

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a team in delivering high-quality beverages and customer service. You will coach partners, manage daily operations, and uphold safety standards to create a welcoming community hub.

The role emphasizes warm guest interactions, efficient operations, and collaboration with teammates to maintain Starbucks’ standards and brand experience.

Qualifications

• Six months of experience in a position involving constant interaction with customers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct and coach store staff to meet standards.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Ensure quality beverages and food prepared to standard recipes.
• Coach and delegate tasks to team to meet store goals and safety policies.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Customer service experience

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a team in delivering high-quality beverages and customer service. You will coach partners, manage daily operations, and uphold safety standards to create a welcoming community hub.

The role emphasizes warm guest interactions, efficient operations, and collaboration with teammates to maintain Starbucks’ standards and brand experience.