Shift Supervisor - Coffeehouse Leader & Guest Experience

Starbucks Corp.; Crystal Lake (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, craft beverages, and foster a welcoming community space. You will coach team members, ensure quality products, and uphold store safety while delivering reliable service.

The role emphasizes consistent attendance, flexible hours, and strong customer interaction. Starbucks offers extensive benefits and development opportunities to partners across the stores.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Prepare and coach beverage and food preparation to standard recipes, including ingredient substitutions.
• Six months of experience delegating tasks to others or coordinating two or more staff.

Responsibilities

• Lead store shifts with craft and heart to brighten customers' day.
• Maintain attendance, punctuality, and flexible hours including early mornings, evenings, weekends, and holidays.
• Ensure quality beverages and food, cash handling, and store safety and security.

Skills

Directing others

Team leadership

Communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, craft beverages, and foster a welcoming community space. You will coach team members, ensure quality products, and uphold store safety while delivering reliable service.

The role emphasizes consistent attendance, flexible hours, and strong customer interaction. Starbucks offers extensive benefits and development opportunities to partners across the stores.