Shift Leader — Flexible Schedule & Team Coaching

Dunkin' Donuts; Moore (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Training & development

Advancement opportunities

401(k) retirement plan

Medical benefits (qualifying)

Education discounts

Community involvement

Job summary

Dunkin' Donuts is seeking a Shift Leader to oversee daily operations on a shift-by-shift basis and support the management team in coaching and developing teammates. This role emphasizes strong guest service, adherence to standards, and the ability to manage priorities during busy periods.

Benefits include flexible scheduling with full-time and part-time options, and potential advancement opportunities within a franchise system.

Qualifications

• Fluent English for communication with customers and teammates.
• Demonstrated supervisory or leadership experience preferred.
• Strong customer service mindset with ability to train others.

Responsibilities

• As Shift Leader, supervise operations on a shift-by-shift basis.
• Assist management with team member support and coaching.
• Ensure tasks are performed effectively and in compliance with standards.

Skills

Fluent English

Leadership potential

Customer service

Job description

Dunkin' Donuts is seeking a Shift Leader to oversee daily operations on a shift-by-shift basis and support the management team in coaching and developing teammates. This role emphasizes strong guest service, adherence to standards, and the ability to manage priorities during busy periods.

Benefits include flexible scheduling with full-time and part-time options, and potential advancement opportunities within a franchise system.