Shift Supervisor

CA DREAM CONE LLC; South Laguna (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Paid training

Paid sick leave

Future food truck travel to events

Job summary

CA DREAM CONE LLC in Laguna Beach, CA is hiring a shift supervisor to support our Rainbow Cone franchise partner in Southern California. You will train and lead the team to deliver the iconic ice cream experience to families and visitors.

You will oversee daily operations, ensure health and safety compliance, and use industry-leading tools to manage all aspects of the store. The role requires flexibility, strong communication, and a customer-first mindset.

Qualifications

• Excellent customer service skills are required.
• Strong communication, multi-tasking, and organizational skills.
• Availability to work flexible hours, including evenings and weekends.
• California Food Safety Certificate or willingness to obtain it.
• Ability to lift 25 lbs.
• Cake decorating experience preferred.

Responsibilities

• Train, motivate, and lead team members to ensure the perfect ice cream experience for customers.
• Oversee daily operations and ensure adherence to all health and safety rules and regulations.
• Manage all aspects of the operation using industry-leading tools.
• Address customer inquiries, concerns, and feedback in a professional and timely manner.
• Demonstrate the ability to remain calm and thrive under pressure.
• Build and foster a positive culture that respects and celebrates all team members.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Education

California Food Safety Certificate

Driver's License

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

About Us

Be part of The Original Rainbow Cone history! Since 1926, the iconic 5 flavors of chocolate, strawberry, Palmer House, pistachio, and orange sherbet have produced many smiles and joys for countless children and adults for 100 years. Originally founded in Chicago, this is the second location to open in California and on the West Coast. We are seeking a shift supervisor who will assist our franchise partner in bringing this delicious, nostalgia-inducing experience to families and visitors in Southern California!

Responsibilities

• Train, motivate, and lead team members to ensure the perfect ice cream experience for customers
• Oversee daily operations and ensure adherence to all health and safety rules and regulations
• Manage all aspects of the operation using industry-leading tools
• Address customer inquiries, concerns, and feedback in a professional and timely manner
• Demonstrate the ability to remain calm and thrive under pressure
• Build and foster a positive culture that respects and celebrates all team members

Requirements

• Excellent customer service skills and ability to manage guest concerns
• Strong communication, multi-tasking, and organizational skills
• Availability to work flexible hours, including evenings and/or weekends
• Driver's License
• California Food Safety Certificate or willingness to obtain it
• Ability to lift 25 lbs
• Preferred cake decorating experience

Benefits

• Competitive hourly wage
• Paid training
• Paid sick leave
• Flexible scheduling to accommodate work-life balance
• Employee discount on all items
• Future food truck that will travel to special events and festivals

Job Types

• Part-time

Shift

• Day shift
• Evening shift

Work Location

• Laguna Beach, CA
• In-person only