Ice Cream Parlor Shift Lead — Flexible Schedule & Growth

CA DREAM CONE LLC; South Laguna (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Paid training

Paid sick leave

Future food truck travel to events

Job summary

CA DREAM CONE LLC in Laguna Beach, CA is hiring a shift supervisor to support our Rainbow Cone franchise partner in Southern California. You will train and lead the team to deliver the iconic ice cream experience to families and visitors.

You will oversee daily operations, ensure health and safety compliance, and use industry-leading tools to manage all aspects of the store. The role requires flexibility, strong communication, and a customer-first mindset.

Qualifications

• Excellent customer service skills are required.
• Strong communication, multi-tasking, and organizational skills.
• Availability to work flexible hours, including evenings and weekends.
• California Food Safety Certificate or willingness to obtain it.
• Ability to lift 25 lbs.
• Cake decorating experience preferred.

Responsibilities

• Train, motivate, and lead team members to ensure the perfect ice cream experience for customers.
• Oversee daily operations and ensure adherence to all health and safety rules and regulations.
• Manage all aspects of the operation using industry-leading tools.
• Address customer inquiries, concerns, and feedback in a professional and timely manner.
• Demonstrate the ability to remain calm and thrive under pressure.
• Build and foster a positive culture that respects and celebrates all team members.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Education

California Food Safety Certificate

Driver's License

Job description

CA DREAM CONE LLC in Laguna Beach, CA is hiring a shift supervisor to support our Rainbow Cone franchise partner in Southern California. You will train and lead the team to deliver the iconic ice cream experience to families and visitors.

You will oversee daily operations, ensure health and safety compliance, and use industry-leading tools to manage all aspects of the store. The role requires flexibility, strong communication, and a customer-first mindset.