Shift Leader - Ice Cream

Sundae Ice Cream; Basalt (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Total compensation: $20-$25/hr

Paid Sick Time

Free Shift Treats

Employee Discount

Individualized mentorship and growth

Job summary

Sundae Ice Cream in Basalt, Colorado is seeking a dedicated Shift Leader to drive a smooth shift for our small retail team. This full-time seasonal role opens the store, trains staff, stocks products, and serves customers with enthusiasm and warmth.

You will lead by example, motivate teammates, and ensure accurate cash handling while maintaining high service standards. We offer paid sick time, free shift treats, employee discounts, and growth opportunities.

Qualifications

• Enthusiastic about serving others.
• Team player who leads by example.
• Must be 16 or older; summer availability through 9/30/2026.

Responsibilities

• Open the store timely, alone or with a team.
• Prepare food items and manage stock levels with awareness.
• Communicate and serve customers with joy and knowledge of products.
• Maintain accurate cash handling and close out cash at end of shift.
• Demonstrate Sundae’s customer service standards with pride and leadership.
• Lead the team during the shift to ensure positive interactions and cleanliness.

Skills

Customer service

Team leadership

Strong work ethic

Communication

Job description

Are you looking for a fun, full time seasonal job in the restaurant industry? Do you have what it takes to lead a small team through a shift with success? Sundae is looking for the right candidate to join our tight-knit and hardworking retail team!

• Total compensation = averages between $20.00-$25.00 per hour (includes base + tips)
• Daytime and/or Evening Availability
  • Consistent scheduling available!
• Paid Sick Pay
• Free Shift Treats
• Employee Discount

Who are we?

Sundae is an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.

Who are we looking for?

We are searching for a candidate who is:

• Enthusiastic about serving others
• A passionate team player who leads by example
• Self-motivated and has a strong work-ethic
• Responsible and trustworthy
• Coachable and receptive to feedback

Shift Leader Responsibilities:

• Timely and efficiently open the store, either alone or with a team
• Confidently and timely prepare food items; maintain an elevated awareness of stock levels
• Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards
• Maintain responsible cash handling and perform closing cash out procedures accurately
• Exemplify Sundae’s customer service standards; execute with pride and leadership
• Participate in and contribute to all staff meetings and team cleaning tasks
• Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards

This list is generally descriptive and is not entirely inclusive. You will be joining a dynamic work environment and if you are a great fit for this job then you will thrive in this atmosphere.

• 1+ years of customer service experience preferred
• Some foodservice experience preferred
• Must be 16 or older
• Must have work availability throughout summer season (approximately 9/30/2026)

Physical Requirements:

• Move, traverse or remain in a stationary position for up to 8 hours
• Constantly use manual (e.g., scooping ice cream) and automatic food service equipment and touchscreens
• Regularly move up to 25 pounds for a distance of 50 feet or more
• Occasionally ascend/descend ladder to clean or lift items stored above
• Occasionally position self to clean, maintain equipment, and retrieve items below counter height

• Total compensation = averages between $20.00-$25.00 per hour (includes base + tips)
• Paid Sick Time
• Free Shift Treats
• Employee Discount
• Individualized mentorship and growth opportunities