Ice Cream Shop Assistant Manager | Team Leader & Ops

CA DREAM CONE LLC; Laguna Beach (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid sick leave

Employee discounts

Bonus based on performance

Job summary

The Original Rainbow Cone in Laguna Beach, CA is seeking a hands-on manager to oversee our new location and support our franchise partner in delivering the iconic ice cream experience to families and visitors.

You will train and lead the team, manage daily operations, ensure health and safety, and maintain a welcoming, high-energy environment. This in-person role offers growth within a beloved California landmark and flexible scheduling.

Qualifications

• Previous supervisory experience in a restaurant environment.
• Excellent customer service skills and ability to manage guest concerns.
• Strong communication, multi-tasking, and organizational skills.
• Availability to work flexible hours, including evenings and/or weekends.
• Driver's License.
• California Food Manager Certificate or willingness to obtain it.
• Ability to lift 25 lbs.
• Preferred cake decorating experience.

Responsibilities

• Train, motivate, and lead team members to ensure a great ice cream experience for customers.
• Oversee daily operations and ensure health and safety compliance.
• Manage all aspects of the operation using industry-leading tools.
• Address customer inquiries, concerns, and feedback promptly and professionally.
• Remain calm and thrive under pressure.
• Build a positive culture that respects and celebrates all staff.

Skills

Supervisory experience

Customer service

Communication

Multi-tasking

Organizational skills

Flexible hours

Driver's license

Cake decorating

Education

California Food Manager Certificate

Job description

The Original Rainbow Cone in Laguna Beach, CA is seeking a hands-on manager to oversee our new location and support our franchise partner in delivering the iconic ice cream experience to families and visitors.

You will train and lead the team, manage daily operations, ensure health and safety, and maintain a welcoming, high-energy environment. This in-person role offers growth within a beloved California landmark and flexible scheduling.