Hourly General Manager Original Rainbow Cone

Original Rainbow Cone; Surprise (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Original Rainbow Cone in Surprise, AZ, is hiring an Hourly General Manager to lead a passionate team and deliver delightful experiences through our iconic ice cream offerings. This on-site role focuses on operations, staff leadership, and exceptional guest service.

The position emphasizes evenings and weekends work, with a supportive atmosphere and opportunities for growth. Join Arizona's historic ice cream brand and help maintain our vibrant, nostalgic guest experiences.

Qualifications

• Minimum management experience in a similar food service concept.
• Experience leading teams to deliver guest satisfaction.
• Strong communication and interpersonal abilities.
• Knowledge of inventory management and financial reporting.
• Proficiency with POS systems and basic computer skills.
• Willingness to work evenings and weekends.
• Must be 18 years or older and hold a valid food handler's permit.

Responsibilities

• Oversee daily operations to ensure a smooth workflow.
• Lead, train, and motivate staff to provide exceptional guest service.
• Manage inventory and supplies to maintain stock levels.
• Ensure compliance with health and safety regulations.
• Handle guest inquiries and resolve issues promptly.
• Monitor costs related to food, packaging, and labor.
• Foster a positive, collaborative work environment.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Customer satisfaction

Team training

Flexibility

Staff motivation

Tools

POS systems

Basic computer skills

Job description

Benefits:

Employee discounts

About the Role:

Join Original Rainbow Cone as our Hourly General Manager in Surprise, AZ! This exciting opportunity allows you to lead a passionate team while delivering delightful experiences to our customers through our iconic ice cream offerings.

Responsibilities:

Oversee daily operations to ensure a smooth and efficient workflow.

Lead, train, and motivate staff to provide exceptional guest service.

Manage inventory and supplies to maintain optimal stock levels.

Ensure compliance with health and safety regulations.

Handle guest inquiries and resolve issues promptly.

Monitor financial performance around food, packaging, and labor costs.

Foster a positive work environment that encourages teamwork and creativity.

Candidate will not have much administrative duties, franchise owners handle this.

Requirements:

Previous management experience in a similar food service concept

Experience with Starbucks, Dutch Brothers, Dunkin Donuts all a plus

Strong leadership skills with a passion for customer satisfaction.

Excellent communication and interpersonal abilities.

Ability to work flexible hours, this position will be mostly evenings and weekends

Knowledge of inventory management and financial reporting.

Proficiency in point-of-sale systems and basic computer skills.

Strong problem-solving skills and a proactive attitude.

Must be 18 years or older and have a valid food handler's permit.

About Us:

Original Rainbow Cone in Surprise is Arizona's first location of this 100 year old iconic ice cream brand based in Chicago, IL Customers love our vibrant flavors and nostalgic experience, while our employees enjoy a fun, supportive atmosphere that encourages growth and creativity.