Shift Supervisor

CA DREAM CONE LLC; Laguna Beach (CA); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Competitive hourly wage

Paid training

Paid sick leave

Flexible scheduling

Future food truck travel to events

Job summary

CA DREAM CONE LLC is seeking a shift supervisor for our Laguna Beach location, part-time and in-person. You will lead team members, ensure a great ice cream experience, and uphold health and safety standards.

Experience in customer service is valued, with a flexible schedule including evenings and weekends. California Food Safety certification is preferred or willingness to obtain it.

Qualifications

• Excellent customer service skills and ability to manage guest concerns.
• Strong communication, multi-tasking, and organizational skills.
• Availability to work flexible hours, including evenings and/or weekends.
• Driver's License.
• California Food Safety Certificate or willingness to obtain it.
• Ability to lift 25 lbs.
• Preferred cake decorating experience.

Responsibilities

• Train, motivate, and lead team members to ensure the perfect ice cream experience for customers.
• Oversee daily operations and ensure adherence to all health and safety rules and regulations.
• Manage all aspects of the operation using industry-leading tools.
• Address customer inquiries, concerns, and feedback in a professional and timely manner.
• Demonstrate the ability to remain calm and thrive under pressure.
• Build and foster a positive culture that respects and celebrates all team members.

Skills

Customer service

Communication

Organization

Flexibility

Education

California Food Safety Certificate

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement

About Us

Be part of The Original Rainbow Cone history! Since 1926, the iconic 5 flavors of chocolate, strawberry, Palmer House, pistachio, and orange sherbet have produced many smiles and joys for countless children and adults for 100 years. Originally founded in Chicago, this is the second location to open in California and on the West Coast. We are seeking a shift supervisor who will assist our franchise partner in bringing this delicious, nostalgia-inducing experience to families and visitors in Southern California!

Responsibilities

• Train, motivate, and lead team members to ensure the perfect ice cream experience for customers
• Oversee daily operations and ensure adherence to all health and safety rules and regulations
• Manage all aspects of the operation using industry-leading tools
• Address customer inquiries, concerns, and feedback in a professional and timely manner
• Demonstrate the ability to remain calm and thrive under pressure
• Build and foster a positive culture that respects and celebrates all team members

Requirements

• Excellent customer service skills and ability to manage guest concerns
• Strong communication, multi-tasking, and organizational skills
• Availability to work flexible hours, including evenings and/or weekends
• Driver's License
• California Food Safety Certificate or willingness to obtain it
• Ability to lift 25 lbs
• Preferred cake decorating experience

Benefits

• Competitive hourly wage
• Paid training
• Paid sick leave
• Flexible scheduling to accommodate work-life balance
• Employee discount on all items
• Future food truck that will travel to special events and festivals

Job Types

• Part-time

Shift

• Day shift
• Evening shift

Work Location

• Laguna Beach, CA
• In-person only