Shift Supervisor

Savvyherb; Peoria (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

Flexible schedule

Job summary

Trulieve is seeking a Shift Supervisor for the Retail department. You will assist management, supervise store personnel, ensure regulatory compliance, and deliver exceptional customer service.

The role supports the General Manager and requires evening/weekend availability with a flexible schedule. Responsibilities include opening/closing duties, ensuring brand standards, coaching staff, handling patient issues, and maintaining confidentiality in a fast-paced environment.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff.
• Able to communicate in conversational English and operate electronic equipment.

Responsibilities

• Assume duties of a key-holding supervisor for opening/closing and staff supervision.
• Maintain brand standards in visual merchandising.
• Ensure regulatory compliance with state regulations.
• Review and communicate SOP changes to employees.
• Provide coaching and development to meet service standards and objectives.

Skills

Management experience

Interpersonal skills

Confidentiality

Cash handling

Communication in English

Education

High School Diploma

Tools

Computer

Scanner

Printer

Job description

• Trulieve, a company in the rapidly growing cannabis industry, focuses on providing high-quality, natural products designed to relieve symptoms of serious medical conditions like seizures, muscle spasms, pain, and nausea, working closely with physicians to ensure proper care.
• The job opening is for a Shift Supervisor in the Retail department, responsible for assisting management, supervising store personnel, ensuring regulatory compliance, maintaining store operations, and delivering excellent customer service.
• Candidates must have a high school diploma, prior cash handling experience, strong interpersonal skills, and the ability to maintain confidentiality; additional requirements include passing background checks, being at least 21 years old, and having the flexibility to work evenings, weekends, and holidays.
• The position includes physical duties such as moving throughout the facility, lifting up to 50 lbs, and communicating effectively, offers up to 40 hours per week with a flexible schedule, and provides a comprehensive benefits package with paid time off.

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

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If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product we can trust. Our plants are hand‑grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand‑in‑hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition ID:18645

Remote Work Available:No

Department:Retail

ReportsTo:General Manager

FLSAStatus:Regular Non‑Exempt

Salary:$17.50per hour

ROLESUMMARY

TheShift Supervisor will be responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES

• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes
• Maintainbrand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPsand assure that any changes are communicated to employees
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

SKILLS AND QUALIFICATIONS

• High School Diplomarequired
• Priormanagementexperience,preferably inretailand/orcustomerserviceareais aplus
• Musthavepriorcashhandlingexperience
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; abilitytoupholda strictlevelof confidentialityand discretion
• Able to communicate in conversational English to work effectively with customers and team members, operate electronicequipment(computer, scanner, printer, etc.),comprehendsafetyprocedures,andutilize telecommunicationdevices
• Abilitytointeract with customers and team members respectfully and politely

ADDITIONAL MINIMUM QUALIFICATIONS

• Must possess a valid driver’s license and passaMVR background check (delivery locations only)
• Must be able to pass a level 1 and level 2 background check
• Must be at least 21 years of age
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies
• Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

PHYSICAL REQUIREMENTS

• While performing the duties of this job, the employee is: Constantly required to move/traverse throughout entire facility, includingtightspaces
• Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices
• Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl)
• Must have visual and auditory acuity with or without job aids to perform all functions of the position
• Occasionally required to remain in a seated position

WORK SCHEDULE

Up to40hoursweeklywithflexiblehoursdependingonstoreneeds.Mustbeavailabletoworkevenings,weekends,andholidays.

EQUALOPPORTUNITYEMPLOYERTRULIEVE SUPPORTS A DRUG-FREE WORKPLACE

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.