Shift Supervisor

Savvyherb; Tarpon Springs (FL); Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Trulieve in Tarpon Springs, FL is hiring a Shift Supervisor to assist the General Manager in leading store staff, ensuring regulatory compliance, and delivering exceptional customer service. You will help manage inventory, resolve patient issues, and uphold brand standards in a fast-paced retail environment.

The role requires a high school diploma, cash handling experience, strong interpersonal skills, and the ability to work evenings, weekends, and holidays.

Qualifications

• High School Diploma required.
• Prior cash handling experience.
• Strong interpersonal skills and professionalism.
• Ability to communicate in conversational English with customers and staff.
• Must be at least 21 years old.

Responsibilities

• Assist General Manager/Assistant General Manager in leadership and supervision of store personnel.
• Ensure regulatory compliance and deliver exceptional customer experience.
• Open/close procedures and supervise staff.
• Maintain brand standards in visual merchandising.
• Monitor inventory and resolve patient issues.
• Communicate SOP changes and coach staff.
• Maintain confidentiality and compliance.
• Perform other tasks as assigned by management.

Skills

Cash handling

Interpersonal skills

English communication

People management

Customer service

Education

High School Diploma

Tools

POS system

Scanner

Printer

Electronic devices

Job description

• Trulieve is a rapidly growing company in the medical cannabis industry, focused on providing natural, high-quality products designed to alleviate serious medical symptoms such as seizures, muscle spasms, pain, nausea, and loss of appetite.
• The Shift Supervisor role involves assisting store management in supervising retail staff, maintaining regulatory compliance, ensuring excellent customer service, managing inventory, resolving patient issues, and upholding company policies and brand standards.
• Candidates for the position must have a high school diploma, prior cash handling experience, strong interpersonal skills, and be at least 21 years old; additional requirements include passing background checks and holding a valid driver’s license if applicable.
• The job requires physical activity including moving throughout the store, lifting up to 50 lbs, and flexible scheduling with up to 40 hours per week, including evenings, weekends, and holidays; Trulieve is an equal opportunity employer offering a comprehensive benefits package.

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

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If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand‑grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Remote Work Available:No

Job Title:Shift Supervisor

Department:Retail

Reports To:General Manager

FLSA Status:Regular Non-Exempt

Salary: $16.50/hourly

ROLESUMMARY

TheShift Supervisor willbe responsible forassistingthe General Manager/Assistant General Managerinleadership andsupervision of store personnel, achieving key performancemetricsand ensuring the efficient dailyoperationof the store. This roleis responsible forensuring regulatory compliance while delivering exceptional customer experience.

KEYDUTIES AND RESPONSIBILITIES

Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff

and retail processes

Maintain brand standards in visual merchandising

Ensure consistent regulatory compliance with all state specific regulations

Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees

Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives

Monitor and maintain store inventory

Responsible for handling and resolving patient issues and escalations

Maintain professional working relationships with business partners

Maintain strict confidentiality and compliance

Perform other tasks that have been assigned by management

SKILLSANDQUALIFICATIONS

High School Diploma required

Prior management experience, preferably in retail and/or customer service area is a plus

Must have prior cash handling experience

Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion

Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices

Ability to interact with customers and team members respectfully and politely

ADDITIONAL MINIMUMQUALIFICATIONS

Mustpossessa valid driver’s license and passaMVR background check (delivery locations only)

Must be able to pass a level 1 and level 2 background check

Must be at least 21 years of age

Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies

Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

PHYSICALREQUIREMENTS

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, includingtightspaces

Accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl)

Must have visual and auditory acuity with or without job aids to perform all functions of the position

Occasionally required to remain in a seated position

WORKSCHEDULE:

Up to40hoursweeklywithflexiblehoursdependingonstoreneeds.Mustbeavailabletoworkevenings,weekends,andholidays.

Equal Opportunity Employer Trulieve Supports a Drug-Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.