Shift Supervisor

Savvyherb; Maricopa (AZ); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Drug-free workplace

Equal opportunity employer

Job summary

Trulieve in Arizona is seeking a Shift Supervisor to lead daily retail operations, supervise staff, and ensure regulatory compliance while delivering exceptional patient service.

The role requires a high school diploma, cash handling experience, strong communication, and the ability to lift up to 50 lbs. Flexible hours including evenings and weekends are required; hourly wage starts at $17.50.

Qualifications

• High School Diploma required.
• Prior management experience in retail or customer service is a plus.
• Cash handling experience is required.
• Strong interpersonal skills and ability to maintain confidentiality.
• Ability to communicate in conversational English and operate basic office devices.

Responsibilities

• Assist GM/AGM in leadership and supervision of store personnel.
• Achieve key performance metrics and ensure efficient daily operation.
• Ensure regulatory compliance with state-specific regulations.
• Provide coaching, training, and development to the team.
• Monitor and maintain store inventory and brand standards.
• Handle patient issues and escalations professionally.
• Maintain confidentiality and compliance with company SOPs.
• Open/close procedures and supervise staff as needed.
• Perform other tasks assigned by management.

Skills

Management experience

Cash handling

Interpersonal skills

Confidentiality

Customer service

English communication

Team supervision

Education

High School Diploma

Tools

Computer

Scanner

Printer

Job description

• Trulieve is a rapidly growing company in the medical cannabis industry focused on providing natural, high-quality products to alleviate symptoms associated with serious medical conditions, emphasizing compassionate patient care through collaboration with physicians.
• The company is hiring a Shift Supervisor for their retail department, responsible for daily store operations, team supervision, regulatory compliance, customer service, inventory management, and maintaining brand standards.
• Candidates must have a high school diploma, prior cash handling experience, strong interpersonal skills, the ability to maintain confidentiality, and pass background checks, with additional physical requirements including the ability to lift objects up to 50 lbs. and work flexible hours including evenings, weekends, and holidays.
• Trulieve offers a competitive hourly wage starting at $17.50, a comprehensive benefits package, supports a drug-free workplace, and is an equal opportunity employer prohibiting discrimination based on any protected characteristic.

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

49 posts

42116 followers

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition ID:18685

Remote Work Available:No

Job Title: Shift Supervisor

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt

Hourly: $17.50

ROLE SUMMARY

The Shift Supervisor will be responsible for assisting the General Manager/Assistant General Manager in leadership and supervision of store personnel, achieving key performance metrics and ensuring the efficient daily operation of the store. This role is responsible for ensuring regulatory compliance while delivering exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES

Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff

and retail processes

Maintain brand standards in visual merchandising

Ensure consistent regulatory compliance with all state specific regulations

Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees

Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives

Monitor and maintain store inventory

Responsible for handling and resolving patient issues and escalations

Maintain professional working relationships with business partners

Maintain strict confidentiality and compliance

Perform other tasks that have been assigned by management

SKILLS AND QUALIFICATIONS

High School Diploma required

Prior management experience, preferably in retail and/or customer service area is a plus

Must have prior cash handling experience

Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion

Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices

Ability to interact with customers and team members respectfully and politely

ADDITIONAL MINIMUM QUALIFICATIONS

Must possess a valid driver’s license and pass a MVR background check (delivery locations only)

Must be able to pass a level 1 and level 2 background check

Must be at least 21 years of age

Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies

Must be able to relate to and work with patrons of different ages, abilities, and patrons that at times are experiencing emotional distress, or displaying a hostile attitude

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, including tight spaces

Accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl)

Must have visual and auditory acuity with or without job aids to perform all functions of the position

Occasionally required to remain in a seated position

WORK SCHEDULE:

Up to 40 hours weekly with flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays.

Equal Opportunity Employer Trulieve Supports a Drug-Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.