Shift Supervisor

KF; Norwalk (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

KF is seeking a Shift Supervisor in Norwalk, OH to lead a team and influence the guest experience at the restaurant. You will own team results and support the general manager in achieving goals related to operations and profitability.

The role emphasizes communicating goals, maintaining cleanliness, and delivering hot and fresh meals, while fostering a positive, collaborative work environment. This is a gateway to broader leadership opportunities within KF.

Qualifications

• Leads a team to achieve restaurant results.
• Delivers a top-notch guest experience and maintains a clean, hot and fresh food environment.
• Mentors and motivates staff to reach goals in a fast-paced setting.
• Communicates goals, promotions and business updates clearly.

Responsibilities

• Owns the results of the shift and its impact on guest experience and restaurant success.
• Supports the Restaurant General Manager in achieving team and profitability goals.
• Communicates goals, promotions, and updates effectively to the team.
• Ensures high-quality customer service and clean, well-presented food.
• Contributes to a positive, collaborative work environment.

Skills

Leadership

Guest experience

Team mentoring

Communication

Job description

The shift supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management this role provides an introduction into leadership for you!

• As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurant’s success
• Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability
• Effectively communicate goals, promotions, business updates, etc
• Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
• Lead the overall positive and collaborate family environment

Success Factors:

• Takes absolute pride in everything you do
• Goal-oriented leader that enjoys a fast-paced environment
• Leads through motivating and mentoring others
• High accountability for results and leading a team
• Desire to learn and grow into broader management positions
• Values customer service and positively impacting our guest’s experience
• Practices high quality food and cleanliness standards

Additional Info:

• You must be 18 years old with a valid driver’s license and reliable, personal transportation
• Keep in mind that this is just basic information. You’ll find out more after you apply. Independently –owned franchised or licensed locations may have different requirements, and are solely responsible for setting the terms and conditions of employment for their restaurants.
• If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.

This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee. This means your application will be reviewed only by the franchisee who is solely responsible for any hiring decisions. If hired, the franchisee will be your only employer and is alone responsible for any and all employment related matters.