Shift Supervisor

KF; Clarks Summit (Lackawanna County); On-site; USD 22,000 - 30,000; Full time

Job summary

KF is seeking a Shift Supervisor to lead a team during the shift, ensuring guests receive excellent service and meals that meet quality standards. You will influence guest experience and help drive restaurant success through direct team leadership and operational focus.

The role requires strong communication, accountability, and a willingness to learn and grow with the franchise. On-site work at our restaurant will demand reliability and dedication to customer satisfaction.

Qualifications

• Must be able to lead a team and ensure guest satisfaction.
• Able to communicate goals and updates clearly to staff and management.
• Demonstrates reliability, accountability, and a focus on quality.

Responsibilities

• Oversee shift operations to ensure fast, friendly guest service.
• Support the General Manager in achieving restaurant goals and profitability.
• Maintain a clean, safe, and welcoming environment for guests and team.

Skills

Leadership

Team supervision

Customer service

Communication

Problem solving

Education

High school diploma

Job description

The shift supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management this role provides an introduction into leadership for you!Shift Supervisor Responsibilities:As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurant’s successSupport the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitabilityEffectively communicate goals, promotions, business updates, etcProvide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh mealsLead the overall positive and collaborate family environmentSuccess Factors:Takes absolute pride in everything you doGoal-oriented leader that enjoys a fast-paced environmentLeads through motivating and mentoring othersHigh accountability for results and leading a teamDesire to learn and grow into broader management positionsValues customer service and positively impacting our guest’s experiencePractices high quality food and cleanliness standardsAdditional Info:You must be 18 years old with a valid driver’s license and reliable, personal transportationKeep in mind that this is just basic information. You’ll find out more after you apply. Independently –owned franchised or licensed locations may have different requirements, and are solely responsible for setting the terms and conditions of employment for their restaurants.If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you.This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee. This means your application will be reviewed only by the franchisee who is solely responsible for any hiring decisions. If hired, the franchisee will be your only employer and is alone responsible for any and all employment related matters.