Shift Supervisor

Acacia Network; New York (NY); On-site; USD 36,000 - 41,000; Full time

Job summary

Acacia Network in Brooklyn, NY is seeking a Shift Supervisor to lead operational staff, manage schedules, and provide coverage for unscheduled absences. You will supervise security and maintenance, train new staff, and ensure policies are consistently followed to maintain safe, well-run facilities.

You will monitor census, assist with intakes, track incidents, and ensure daily CARES updates. Strong communication, crisis management, and record-keeping skills are essential in this role.

Qualifications

• High School Diploma or GED required.
• Two years of experience with homeless or low-income populations.
• F-80 certification required.
• Experience in child welfare, family services or substance abuse is valued.

Responsibilities

• Assist the director with work schedules and assignments for the staff.
• Perform hourly house runs to monitor residents and activities.
• Perform inspections of facility and rooms.
• Ensure staff members are in their assigned locations.
• Monitor recreational rooms, laundry rooms and cafeteria to ensure that residents follow schedules.
• Record and respond to incidents, client issues and complaints; perform crisis intervention procedures.
• Keep records of safety, fire, and building inspections.
• Monitor all fire and safety equipment to ensure it is functional at all times.

Skills

Leadership

Staff supervision

Scheduling

Crisis intervention

Record keeping

Education

High School Diploma/GED

Associate Degree in Social/Human Sciences or Psychology

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Brooklyn, NY, US

7 days ago Requisition ID: 2037

Salary Range: $26.37 To $26.37 Annually

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

The Shift Supervisor will provide leadership and supervision for operational staff. Generates work schedules and assignments for the operations staff, security and maintenance personnel. Provides or arranges for house coverage for unscheduled absences and other unexpected situations. Provides training to new staff; ensures that operations policies and procedures are enforced at all time.

KEY ESSENTIAL FUNCTIONS

• Assist the director with work schedules and assignments for the staff
• Perform hourly house runs to:
• Perform inspections of facility and rooms
• Ensure staff members are in their assigned locations
• Monitor recreational rooms, laundry rooms and cafeteria to ensure that all residents are adhering to schedules
• Arrange for coverage for unscheduled absences and other unexpected situations
• Record and respond to incidents, client issues and complaints; perform crisis intervention procedures
• Track clients’ properties and store in lock up
• Ensure daily census is monitored and accurate; ensure CARES is updated daily with current information
• Perform weekly reconciliations to ensure all metro cards are accounted for and being distributed according to policy
• Assist with intakes of new and returning clients, and submit them for approval
• Keep records of safety, fire, and building inspections
• Monitor all fire and safety equipment to ensure it is functional at all times
• Monitor staff and assign tasks as necessary
• Other duties in keeping with the scope and nature of the position

REQUIREMENTS

• High School Diploma/GED required. Associate Degree in Social/Human Sciences, Psychology
• Two years of experience working with the homeless and/or low and mixed-income population in addition to experience in child welfare, family work, and substance abuse
• Understanding of low-income and homeless individuals and their specific needs
• Current F-80 certification required

WHY JOIN US?

Acacia Network providesa comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.