Shift Supervisor

Services for the UnderServed; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Generous PTO

Professional development

Job summary

Services for the UnderServed in New York seeks a dedicated Supervisor to provide oversight and training to Rehabilitation Specialists. Responsibilities include crisis response, ensuring compliance with program policies, and conducting regular inspections. Candidates should have an Associate's Degree, effective communication skills, and basic proficiency in MS Word and Excel. This role may require weekend and evening hours, with a commitment to promoting the safety and well-being of the population served. Join a diverse team dedicated to support and quality improvement.

Qualifications

• Associates Degree required, Baccalaureate Degree preferred.
• Basic knowledge in MS Word/Excel.
• Effective written and oral communication skills.

Responsibilities

• Provide supervisory oversight and training to Rehabilitation Specialists.
• Respond to crisis and emergency situations.
• Assist in chart auditing to assure regulations.

Skills

Basic knowledge dealing with vulnerable population

Effective written and oral communication skills

Education

Associates Degree required. Baccalaureate Degree preferred

Tools

MS Word

Excel

Job description

Overview

Min USD $65,000.00/Yr.  Max USD $70,000.00/Yr.

Responsibilities

• Provides supervisory oversight and training to Rehabilitation Specialists staff members. Supervision includes ongoing supervisory and building inspections. Collaboration and providing ongoing feedback regarding job performance; work schedules, and documentation of work assignments in a fast-paced environment.
• Respond to crisis and emergency situations and contact the appropriate authorities as needed
• Communicate regarding incidents and person-served observations and interactions with staff as needed
• Assist in chart auditing to assure OMH/S:US regulations
• Participate in conflict resolution/De-escalation Techniques
• Participate in ongoing individual supervision, team meetings, and trainings as appropriate
• Monitor person-served behavior to ensure compliance with program policies and procedures
• Adhere to on-call system to facilitate crisis intervention, emergencies, and other situations that require immediate action
• Assist in conducting facility headcount while on duty as required
• Supervise and provide support to staff members
• Monitor facility exterior and interior to ensure person-served safety, prevent damage and/or theft of agency property, and to prevent fire or other emergency/crisis situations
• Conduct periodic building and grounds inspections and make Program Director aware of findings
• Maintain, prepare and distribute hygiene supplies, donations and living supplies to person-served
• Assist and complete Housing Application (2010e)
• Documentation of engagement of person-served in the case records database
• Attend and participate in all required agency meetings: staff meetings, in-service training and weekly/bi-weekly case review
• Perform regular inspections of all person-served areas
• Assist person-served in room maintenance e.g. laundry, mopping, organizing, etc.
• Cover operations desk when necessary
• A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed for coverage
• Perform other duties related to the program as delegated by management
• Coordinate monthly fire drills, building evacuation and maintaining fire drill logs

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Associates Degree required. Baccalaureate Degree preferred
• Basic in MS Word/Excel
• Basic knowledge dealing with vulnerable population
• Effective written and oral communication skills

Preferred Qualifications & Skills

• Bilingual in any language a plus not required
• CPR Certificate
• Customer Service Skill

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail] .

ID 2026-18418