Shift Supervisor

KPH HEALTHCARE SERVICES, INC; Milton (VT); On-site; USD 42,000 - 64,000; Full time

Job summary

KPH Healthcare Services, Inc. in Milton, VT is seeking a supervisor to lead in the absence of store management, ensuring smooth operations on shift.

The role involves performing opening and closing procedures, supervising the crew, resolving customer issues, and completing mandatory training programs. A dependable leader with good communication and problem-solving skills will help maintain service standards and team morale during key coverage hours.

Responsibilities

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

Job Description:

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned