Shift Supervisor

Tender Greens; Irvine (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Tender Greens is seeking a Restaurant Supervisor for their Irvine location. This role requires a focus on exceptional guest service while managing daily operations, training staff, and ensuring food safety standards. Ideal candidates will possess strong leadership and culinary skills and thrive in fast-paced environments.

Qualifications

• Prior kitchen and FOH experience.
• Ability to work in a fast-paced environment.
• Bilingual Spanish/English is a plus.

Responsibilities

• Assist GM and EKM in daily restaurant operations.
• Train front and back of house team members.
• Participate in handling guest complaints and ensuring safety standards.

Skills

Leadership

Customer service focus

Culinary technique knowledge

Education

Ongoing current Food Safety Manager certification

Job description

Reports to: General Manageru00A0u00A0 Direct Report: Noneu00A0u00A0 u00A0u00A0u00A0 Job Summary: Our Restaurant Supervisor is responsible for assisting the General Manager and Executive Kitchen Manager in the daily front and back of house restaurant operations and guiding the front and back of house team members. It is expected that the Restaurant Supervisor is fully certified in all front and back of house positions. This is a non-exempt position.u00A0u00A0 As a Restaurant Supervisor, you are responsible for encompassing our goal of providing each guest with a truly outstanding experience as well as:u00A0u00A0 u25CF Exemplifying exceptional guest service and fostering an enthusiastic and uplifting environmentu00A0u00A0 u25CF Assisting with enforcing safe work behaviors and safety standards are adhered to maintain a safe workplaceu00A0u00A0 u25CF Assisting the GM in training front of house team members to achieve established policies and proceduresu00A0u00A0 u25CF Assisting the Executive Kitchen Manager in the training of kitchen team members using the certification processu00A0u00A0 u25CF Assisting in the rollout of limited time menu offers or new menu items and recipe changesu00A0u00A0 u25CF Assisting in executing the setup of Salad, Grill, Carve, Cashier, Prep, Dish, Bus, etc. stations for serviceu00A0u00A0 u25CF Advising Executive Kitchen Manager and General Manager of any employee related issuesu00A0u00A0 u25CF Assisting in day-to-day practices related to the team including initial and ongoing trainingu00A0u00A0 u25CF Reviewing and guiding the completion of Front of House team members training checklist andu00A0u00A0 certification using Tender Greens Training Certification Processu00A0u00A0 u25CF Assisting in morning and evening line checks, food tastings and pre-shift meetingsu00A0u00A0 u25CF Participating in food safety and line checks to ensure food standards are met and executed safelyu00A0u00A0 u25CF Assisting with completing daily time edit and capture time edit signatures from employeeu00A0u00A0 u25CF Communicating team member and guest injuries are reported to the GM and EKM at the time of injury and proper Tender Greens protocols are followed when GM and KM are not presentu00A0u00A0 u25CF Participates and assisting in employee safety training and LMS signoffs and meeting safety standardsu00A0u00A0 u25CF Participating in handling guest complaints that happen during their shift when a GM and EKM is not presentu00A0u00A0 u25CF Assisting with the opening and/or closing of the restaurant depending on scheduleu00A0u00A0 u25CF Assist with Point-of-Sale System (Aloha & Olo) functions to ensure they are being conducted according to policy such as comps & re-opening/ reprinting checks, conducting same day refunds, and doing a system refreshu00A0u00A0 u25CF Conducting nightly notes and entering sales into the purchase trackeru00A0u00A0 u25CF Assisting in the daily invoice tracking, inventory, and transfersu00A0u00A0 u25CF Taking catering orders and/or verifying catering orders are fulfilled accurately and on time before handing over to guest or third-party deliveryu00A0u00A0 u25CF Assisting in directing cleaning service when GM and EKM are not presentu00A0u00A0 u25CF Assisting in overseeing Health Department visits when GM and EKM are not presentu00A0u00A0 u25CF Assisting in the follow up of repair and maintenance items in the tracking system-Corrigou00A0u00A0 u25CF Supporting operations by performing any other duties as assigned to ensure the restaurant is producing to standardsu00A0u00A0 u25CF Assisting in the ordering of food items including grocery, meat, fishu00A0u00A0 u25CF All other duties as assignedu00A0u00A0u00A0 u00A0u00A0u00A0 Qualification Requirements for this position are:u00A0u00A0 u25CF Prior kitchen and FOH experienceu00A0u00A0 u25CF Demonstrated leadership skills, including coaching, and motivating a teamu00A0u00A0 u25CF Solid base knowledge of culinary technique and its practical applicationu00A0u00A0 u25CF Must enjoy and be able to succeed in a fast-paced and high stress work environmentu00A0u00A0 u25CF Customer service focused and solution orientedu00A0u00A0 u25CF Ability to work a flexible schedule based on restaurant needsu00A0u00A0 u25CF Commitment to continuing culinary development in both technique and perspectiveu00A0u00A0 u25CF Ongoing current Food Safety Manager certificationu00A0u00A0 u25CF Bilingual Spanish/English is a plusu00A0u00A0 u00A0u00A0u00A0 Physical, cognitive, social, and environmental requirements include:u00A0u00A0 u25CF Must be able to lift items through full range weighing up to 50 lbs. on a regular and continuing basisu00A0u00A0 u25CF Repetitive forward bend of head/necku00A0u00A0 u25CF Some bending/kneeling/stooping/twisting/reaching requiredu00A0u00A0 u25CF Some repetitive motion and force requiredu00A0u00A0 u25CF Must be able to stand/walk for long periods of time (not all at one time)u00A0u00A0 u25CF Must be able to work in a hot kitchen environmentu00A0u00A0 u25CF Sight, speech and hearing necessary to communicate with Team Members, Vendors and Guestsu00A0u00A0 u25CF Sight and good sensation are necessary to prevent burning oneself while in the kitchen areasu00A0u00A0 u25CF All requirements are subject to possible modification to reasonably accommodate individuals with disabilitiesu00A0u00A0 u25CF Hours: Must be available to work varied shifts including nights and weekendsu00A0u00A0 u00A0u00A0u00A0 This job description for Restaurant Supervisor only provides an overview of job responsibilities that are subject to change.u00A0 u00A0u00A0

Hourly Rate: $17.00 + Tipsu00A0