Shift Supervisor

Sales Match; Gilbert (AZ); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Health, dental, and vision insurance options

Paid time off, sick leave, and holiday pay

Career growth and promotion opportunities

Flexible scheduling

Job summary

A leading Retail Company in Gilbert, Arizona is seeking an experienced Shift Supervisor to manage daily operations and support the team. You will supervise activities, provide training, and ensure adherence to quality standards. Ideal candidates have strong leadership skills and extensive experience in a supervisory role. This position offers competitive hourly pay, benefits including health insurance, paid time off, and opportunities for career growth in a supportive environment.

Qualifications

• 12 years of experience in a supervisory or team lead position.
• Strong leadership and communication abilities.
• Basic knowledge of operations, safety protocols, and inventory systems.

Responsibilities

• Supervise team activities and delegate tasks for shift operations.
• Provide training, coaching, and feedback to team members.
• Monitor shift performance in sales and service quality.

Skills

Leadership

Organization

Interpersonal skills

Customer service

Calm under pressure

Education

High school diploma or equivalent

Some college preferred

Job description

Job Title: Shift Supervisor

Hourly Pay: $19 - $25/hour

Summary: We are seeking an experienced and dependable Shift Supervisor to lead daily operations and support our team during scheduled shifts. In this role, you will ensure smooth workflow, promote a positive team environment, and uphold high standards of service and efficiency. If you are organized, communicative, and ready to lead by example, we’d love to hear from you.

Key Responsibilities

• Supervise team activities and delegate tasks to ensure timely and efficient shift operations
• Provide training, coaching, and real-time feedback to team members to ensure adherence to policies and quality standards
• Assist with handling customer concerns and resolving issues professionally and effectively
• Monitor shift performance in areas such as sales, service quality, and customer satisfaction
• Manage inventory levels, organize supplies, and ensure workplace readiness throughout the shift
• Maintain a clean, safe, and organized environment in compliance with health and safety guidelines
• Coordinate scheduling adjustments and staff assignments as needed

Ensure clear communication between shifts and across departments.

• Support operational goals by implementing company procedures and strategies
• Complete shift reports and provide updates to management regarding team and operational performance

Qualifications

• High school diploma or equivalent (some college preferred)
• 12 years of experience in a supervisory or team lead position
• Strong leadership, organization, and interpersonal skills
• Ability to remain calm under pressure and make quick decisions
• Basic knowledge of operations, safety protocols, and inventory systems
• Strong communication and customer service abilities

Benefits

• Competitive hourly pay: $19 - $25
• Health, dental, and vision insurance options
• Paid time off, sick leave, and holiday pay
• Career growth and promotion opportunities
• Flexible scheduling and supportive team environment