Shift Supervisor

Mongolian Concepts Restaurant Group; Moore (OK); On-site; USD 18,000 - 25,000; Full time

Job summary

The Shift Supervisor at Mongolian Concepts Restaurant Group in Moore, OK will oversee daily operations during their shift, guiding a team to complete tasks efficiently while maintaining high customer service standards. They will address customer issues and ensure adherence to policies and procedures.

The role requires strong communication, problem-solving, and the ability to work a flexible schedule, including nights and weekends, in a fast-paced restaurant environment.

Qualifications

• High school diploma or equivalent.
• Prior supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills.
• Flexible schedule, including nights and weekends.

Responsibilities

• Manage and supervise a team of employees
• Ensure that all tasks are completed efficiently and effectively
• Maintain a high level of customer service
• Handle any customer complaints or issues that arise during their shift
• Ensure that all employees are following company policies and procedures
• Train new employees and provide ongoing training to current employees
• Monitor inventory levels and place orders as needed
• Ensure that the business is clean and well-maintained
• Perform other duties as assigned by management

Skills

Communication skills

Interpersonal skills

Problem-solving

Fast-paced environment

Education

High school diploma or equivalent

Job description

The Shift Supervisor is responsible for overseeing the daily operations of the business during their assigned shift. They will be responsible for managing a team of employees, ensuring that all tasks are completed efficiently and effectively, and maintaining a high level of customer service. The Shift Supervisor will also be responsible for handling any customer complaints or issues that arise during their shift.

Responsibilities:

• Manage and supervise a team of employees
• Ensure that all tasks are completed efficiently and effectively
• Maintain a high level of customer service
• Handle any customer complaints or issues that arise during their shift
• Ensure that all employees are following company policies and procedures
• Train new employees and provide ongoing training to current employees
• Monitor inventory levels and place orders as needed
• Ensure that the business is clean and well-maintained
• Perform other duties as assigned by management

Requirements:

• High school diploma or equivalent
• Prior supervisory experience preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Ability to work a flexible schedule, including nights and weekends