Shift Store Leader - Operations & Service

Albertsons Companies; Round Rock (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly wages

Earned wage access

Associate discounts

Medical & dental benefits

Paid time off

Training & development

Inclusive work environment

Job summary

The Albertsons Companies is seeking a vigilant Person In Charge (PIC) to oversee store operations during assigned shifts in Round Rock, Texas. You will lead store associates, ensure safety, and maintain customer-focused service while executing company standards.

In this role, you will monitor merchandising, respond to issues, and support promotions, programs, and labor planning to keep the store running smoothly and safely for our customers.

Responsibilities

• Direct and coordinate store operations during assigned shifts.
• Ensure all departments are operating efficiently and meeting company standards.
• Monitor store conditions, merchandising, and service levels throughout the shift.
• Address operational issues and make timely decisions to maintain business continuity.
• Support execution of company programs, promotions, and initiatives.
• Deliver and model exceptional customer service.
• Respond to and resolve customer concerns in a professional and timely manner.
• Support associates in handling customer inquiries and service recovery situations.
• Promote a welcoming and customer-focused shopping experience.
• Provide direction and support to associates across all departments.
• Delegate tasks and monitor completion of assigned work.
• Coach associates on operational standards, customer service expectations, and safe work practices.
• Promote teamwork, accountability, and positive associate engagement.
• Communicate key priorities and operational updates to store teams.
• Enforce company safety policies and procedures.
• Conduct store walks to identify and address safety hazards.
• Ensure compliance with food safety, sanitation, and regulatory requirements.
• Respond appropriately to emergencies, accidents, or security-related situations.
• Complete required incident reporting and documentation.
• Monitor cash handling procedures and compliance requirements.
• Assist with store opening and closing functions.
• Ensure proper execution of security and loss prevention procedures.
• Investigate and report operational or security concerns as necessary.
• Monitor department presentation, cleanliness, and merchandising standards.
• Ensure shelves are stocked and products are properly displayed.
• Support inventory accuracy and shrink control efforts.
• Assist with labor management and productivity initiatives during assigned shifts.
• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Job description

The Albertsons Companies is seeking a vigilant Person In Charge (PIC) to oversee store operations during assigned shifts in Round Rock, Texas. You will lead store associates, ensure safety, and maintain customer-focused service while executing company standards.

In this role, you will monitor merchandising, respond to issues, and support promotions, programs, and labor planning to keep the store running smoothly and safely for our customers.