Shift Operations Leader — Fast, Safe, Guest-First Service

McDonald's; Keene (NH); On-site; USD 40,000 - 50,000; Full time

Job summary

McDonald's is seeking a Certified Swing Manager in Keene, NH, responsible for overseeing daily operations during shifts. This role focuses on quality, service, and cleanliness while leading the team and ensuring compliance with food safety standards.

The ideal candidate will have strong leadership skills, experience in customer service, and the ability to manage costs while promoting a positive work environment. Responsibilities include directing crew members, monitoring performance, and ensuring exceptional customer experiences.

Qualifications

• Trained and certified leader in restaurant operations.
• Ability to monitor speed of service and order accuracy.
• Experience with food safety procedures and compliance.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew members and manage floor operations.
• Ensure compliance with food safety and cleanliness standards.
• Manage labor deployment and control costs.
• Train and coach crew members on procedures and standards.

Skills

Leadership

Team development

Food safety compliance

Customer service

Financial stewardship

Job description

McDonald's is seeking a Certified Swing Manager in Keene, NH, responsible for overseeing daily operations during shifts. This role focuses on quality, service, and cleanliness while leading the team and ensuring compliance with food safety standards.

The ideal candidate will have strong leadership skills, experience in customer service, and the ability to manage costs while promoting a positive work environment. Responsibilities include directing crew members, monitoring performance, and ensuring exceptional customer experiences.