Shift Operations Leader: Food Safety & Guest Experience

McDonald's; Rochester (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

McDonald's is looking for a Certified Swing Manager in Rochester, NH, to oversee daily restaurant operations and lead the team effectively during assigned shifts. This position plays a vital role in ensuring that the restaurant operates safely and in alignment with brand standards, focusing on delivering quality service.

The ideal candidate will manage food safety compliance, train crew members, and monitor operational performance, promoting a positive work environment and exceptional customer experience across all service channels.

Qualifications

• Experience managing a team in a fast-paced environment.
• Strong understanding of food safety and quality standards.
• Ability to effectively communicate with staff and management.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Lead and direct shift team members to ensure service quality.
• Ensure food safety compliance and operational standards are met.
• Manage labor deployment and control costs effectively.
• Train and coach crew members on service behaviors and procedures.
• Document incidents and communicate with management regarding shift performance.

Skills

Leadership

Team development

Customer service

Operational compliance

Job description

McDonald's is looking for a Certified Swing Manager in Rochester, NH, to oversee daily restaurant operations and lead the team effectively during assigned shifts. This position plays a vital role in ensuring that the restaurant operates safely and in alignment with brand standards, focusing on delivering quality service.

The ideal candidate will manage food safety compliance, train crew members, and monitor operational performance, promoting a positive work environment and exceptional customer experience across all service channels.