Certified Shift Leader: Fast, Safe, Guest-First Service

McDonald's; Exeter (NH); On-site; USD 40,000 - 50,000; Full time

Job summary

McDonald's is looking for a Certified Swing Manager in Exeter, New Hampshire. This role involves overseeing daily operations, leading the team while ensuring compliance with food safety and operational standards. You will be responsible for training staff, managing shift performance, and ensuring exceptional customer service.

The ideal candidate should have experience in food service management, strong leadership skills, and the ability to create a positive work environment. Join us to deliver great service and maintain a welcoming restaurant.

Qualifications

• Experience in food service management or a similar field.
• Ability to lead a team and manage shift operations.
• Strong communication skills for interacting with crew and customers.

Responsibilities

• Oversee daily restaurant operations and crew performance.
• Ensure food safety and cleanliness standards are met.
• Manage labor deployment to optimize costs and sales volume.
• Train and coach crew members on brand standards.
• Address guest complaints and ensure effective communication.

Skills

Leadership

Customer service

Food safety knowledge

Operational compliance

Team development

Job description

McDonald's is looking for a Certified Swing Manager in Exeter, New Hampshire. This role involves overseeing daily operations, leading the team while ensuring compliance with food safety and operational standards. You will be responsible for training staff, managing shift performance, and ensuring exceptional customer service.

The ideal candidate should have experience in food service management, strong leadership skills, and the ability to create a positive work environment. Join us to deliver great service and maintain a welcoming restaurant.