Shift Operations Leader — Fast, Safe, Guest-First Service

McDonald's; West Ossipee (NH); On-site; USD 45,000 - 55,000; Full time

Job summary

McDonald's in West Ossipee, New Hampshire is seeking a Certified Swing Manager to oversee restaurant operations during shifts. This role focuses on ensuring quality service and adherence to food safety standards, while leading the shift team effectively.

The ideal candidate will manage labor costs, train crew members, and deliver an exceptional customer experience across all channels. Join McDonald's to promote teamwork and ensure operational excellence.

Qualifications

• Trained and certified leader responsible for overseeing daily operations.
• Experience in monitoring speed of service, order accuracy, and food quality.
• Ability to train and coach crew members on procedures and service.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Lead shift team and direct crew members to ensure efficient service.
• Manage labor deployment to support sales volume while controlling costs.

Skills

Leadership

Team development

Financial stewardship

Customer service

Job description

McDonald's in West Ossipee, New Hampshire is seeking a Certified Swing Manager to oversee restaurant operations during shifts. This role focuses on ensuring quality service and adherence to food safety standards, while leading the shift team effectively.

The ideal candidate will manage labor costs, train crew members, and deliver an exceptional customer experience across all channels. Join McDonald's to promote teamwork and ensure operational excellence.