Shift Operations Leader: Fast, Safe, and Friendly Service

McDonald's; Portsmouth (NH); On-site; USD 35,000 - 45,000; Full time

Job summary

McDonald's in Portsmouth, New Hampshire, is looking for a Certified Swing Manager to oversee daily operations and ensure compliance with brand standards.

As the operational leader, you'll focus on quality service, training crew members, and managing financial stewardship while maintaining a clean and welcoming environment. Strong leadership and customer service skills are essential for creating a positive work culture and delivering exceptional service.

Qualifications

• Proven leadership skills with a focus on team development.
• Ability to enforce food safety procedures and operational compliance.
• Strong customer service orientation to handle guest interactions.

Responsibilities

• Oversee daily restaurant operations to ensure safety and efficiency.
• Manage labor deployment and costs while monitoring service quality.
• Train and coach crew members on brand standards and procedures.
• Communicate shift performance and concerns with management.

Skills

Leadership

Operational compliance

Customer service

Food safety

Communication

Job description

McDonald's in Portsmouth, New Hampshire, is looking for a Certified Swing Manager to oversee daily operations and ensure compliance with brand standards.

As the operational leader, you'll focus on quality service, training crew members, and managing financial stewardship while maintaining a clean and welcoming environment. Strong leadership and customer service skills are essential for creating a positive work culture and delivering exceptional service.