Shift Operations Lead - Pack, Receive & Kitchen

Gopuff; New York (NY); On-site; USD 22,673 - 32,292; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) retirement savings plan

25% employee discount

Vacation and sick time

Job summary

A leading delivery service in New York, NY is hiring a Process Lead to oversee day-to-day operations. The ideal candidate will have at least 2 years of experience in a similar role and will be responsible for ensuring order accuracy and efficient deliveries. Key responsibilities include leading teams, handling escalations, and maintaining performance metrics. The position offers a competitive salary of $19.95 per hour, along with comprehensive benefits including medical insurance and a retirement plan.

Qualifications

• 2 years of Gopuff experience required.
• 2+ years of leadership experience in retail, grocery, military, or restaurant.
• ServeSafe certification preferred.

Responsibilities

• Lead performance and tasks of Pack and Receive teams.
• Handle escalations in real-time.
• Track performance metrics like order accuracy.

Skills

Leadership

Process Improvement

Teamwork

Job description

A leading delivery service in New York, NY is hiring a Process Lead to oversee day-to-day operations. The ideal candidate will have at least 2 years of experience in a similar role and will be responsible for ensuring order accuracy and efficient deliveries. Key responsibilities include leading teams, handling escalations, and maintaining performance metrics. The position offers a competitive salary of $19.95 per hour, along with comprehensive benefits including medical insurance and a retirement plan.