Shift Manager - Store Operations Leader

HMSHost; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holiday pay

Meal and Transportation Benefits

401(k) matching

Life insurance paid by company

Tuition reimbursement

Employee assistance program

Training and career growth

Referral program

Job summary

HMSHost in Phoenix, AZ is seeking a Shift Manager to support store operations, supervise non-management staff and ensure day-to-day performance. You will coach Shift Supervisors, assign tasks, and help maintain product levels and service quality.

This non-exempt role reports to the Store Manager and requires strong team leadership, training ability and problem-solving under pressure. Experience in food and beverage operations is preferred.

Qualifications

• Requires up to 1 year of job-related experience in low volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience.

Responsibilities

• Supervises the day-to-day activities of Shift Supervisors and other non-management associates.
• Assigns work responsibilities, prepares schedules, and ensures that all shifts are covered.
• Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors on order procedures.
• Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store.

Skills

Team management

Delegation

Issue resolution

Multi-tasking

Effective communication

Job description

HMSHost in Phoenix, AZ is seeking a Shift Manager to support store operations, supervise non-management staff and ensure day-to-day performance. You will coach Shift Supervisors, assign tasks, and help maintain product levels and service quality.

This non-exempt role reports to the Store Manager and requires strong team leadership, training ability and problem-solving under pressure. Experience in food and beverage operations is preferred.