Shift Manager - Restaurant Operations & Guest Experience

Sonic Drive-In; Texarkana (AR); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In in Texarkana, AR is seeking an Assistant Manager to lead and develop staff, ensure outstanding product quality and guest service, and control costs for each shift.

You will train, coach, and supervise drive-in teams, manage staffing, perform opening/closing duties, and enforce company policies while complying with health and safety laws. Flexible schedules and opportunities for advancement are available.

Qualifications

• 2+ years of restaurant management experience or 1 year of retail management experience preferred.
• Strong leadership and staff development skills.
• Good communication and problem-solving abilities.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues and employee concerns.
• Monitor costs and inventory to maximize efficiency and quality standards.
• Ensure compliance with all company policies and laws.
• Perform station duties as needed and maintain sanitation standards.
• Maintain regular attendance.

Skills

Leadership

Customer Service

Communication

Multi-tasking

Problem-solving

Job description

Sonic Drive-In in Texarkana, AR is seeking an Assistant Manager to lead and develop staff, ensure outstanding product quality and guest service, and control costs for each shift.

You will train, coach, and supervise drive-in teams, manage staffing, perform opening/closing duties, and enforce company policies while complying with health and safety laws. Flexible schedules and opportunities for advancement are available.