Shift Manager - Restaurant

Bally’s Corporation; Evansville (IN); Presencial; USD 26.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Medical, Dental, & Vision insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Descripción de la vacante

Bally's Evansville, IN is seeking a Food & Beverage shift leader to oversee restaurant and bar operations during their shift, manage Team Members, monitor service standards, and maintain a professional image. The role requires organizing, scheduling, training, ensuring health and safety compliance, handling guest issues, and coordinating with the F&B Manager.

Must be flexible for varied hours including holidays and weekends.

Formación

• Experience in Food and Beverage.

Responsabilidades

• Manages all Food and Beverage shift Team Members.
• Monitors inventory levels and scheduling of Team Members.
• Planning, organizing, coordinating, and controlling of operational outlet functions during their shift.
• Maintain professional restaurant/ bar image, including cleanliness and appearance standards during their shift.
• Hires, trains, and supervises bar and restaurant Team Members in conjunction with the Assistant Manager/Manager.
• Organize and conduct on-shift and departmental meetings, and schedule and direct the Team Members in their work assignments.
• Ensures guest service quality, addresses complaints, and takes appropriate actions.

Conocimientos

Experience in Food and Beverage

Descripción del empleo

• Manages all Food and Beverage shift Team Members.
• Monitors inventory levels and scheduling of Team Members.
• Planning, organizing, coordinating, and controlling of operational outlet functions during their shift.
• Maintain professional restaurant/ bar image, including restaurant/bar cleanliness, proper uniforms, and appearance standards during their shift.
• Hires, trains, and supervises bar and restaurant/bar Team Members in conjunction with the Assistant Manager/Manager.
• Organize and conduct on-shift and departmental meetings, and schedule and direct the Team Members in their work assignments.
• Assures that all side work is accomplished, and all cleaning of equipment and storage areas is completed according to schedule.
• Ensures thoughtful guest service in all areas. Responds to complaints, taking any and all appropriate actions to resolve the guest’s issue.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, utility, and labor costs.
• Comply with all health and safety regulations.
• Assures that the restaurant/bar and other areas are secure at the end of shift.
• Ensure a safe working environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or Team Member is injured.
• Investigate and resolve complaints concerning food quality and service.
• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Enforces and is knowledgeable of the Indiana Gaming and ATC (state) regulations, and the company’s internal controls, policies, and procedures.
• Will assist in management of other food outlets in F&B Manager’s absence if needed.
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Work Environment

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Responsibilities

• Manages all Food and Beverage shift Team Members.
• Monitors inventory levels and scheduling of Team Members.
• Planning, organizing, coordinating, and controlling of operational outlet functions during their shift.
• Maintain professional restaurant/ bar image, including restaurant/bar cleanliness, proper uniforms, and appearance standards during their shift.
• Hires, trains, and supervises bar and restaurant/bar Team Members in conjunction with the Assistant Manager/Manager.
• Organize and conduct on-shift and departmental meetings, and schedule and direct the Team Members in their work assignments.
• Assures that all side work is accomplished, and all cleaning of equipment and storage areas is completed according to schedule.
• Ensures thoughtful guest service in all areas. Responds to complaints, taking any and all appropriate actions to resolve the guest’s issue.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, utility, and labor costs.
• Comply with all health and safety regulations.
• Assures that the restaurant/bar and other areas are secure at the end of shift.
• Ensure a safe working environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or Team Member is injured.
• Investigate and resolve complaints concerning food quality and service.
• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Enforces and is knowledgeable of the Indiana Gaming and ATC (state) regulations, and the company’s internal controls, policies, and procedures.
• Will assist in management of other food outlets in F&B Manager’s absence if needed.
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Additional Benefits

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Hourly

$21.00

Requirements

Role requirements

• Experience in Food and Beverage

About Bally's

We're Bally's, and we've always been born to entertain. Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play. But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.