Supervisor - Beverage Casino

Bally’s Corporation; Dover (DE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

30 days free rides with DART

Job summary

We are Bally's Corporation seeking an experienced Beverage Operations Supervisor to lead daily pre-shift meetings with cocktail servers and bartenders. You will ensure proper staffing, budget monitoring, and inventory control across F&B outlets.

The role requires ABC certification, strong math, and excellent communication. Weekend/holiday availability and leadership experience are essential to drive safety and service excellence.

Qualifications

• High school diploma or GED required.
• Must be ABC certified at time of hire.
• 2 years supervisory experience preferred.
• 2 years high-volume beverage operation experience preferred.
• Must possess good math skills.
• Must possess computer proficiency with Microsoft Office software.
• Must possess good oral and written communication skills.
• Must possess good customer service and leadership skills.
• Must be able to speak, read and write English.

Responsibilities

• Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations.
• Maintains staffing levels for casino floor and bars.
• Manages bar par levels, liquor requisitions, stocks inventory, and assists with events.
• Monitors payroll and budget for payroll, sales, liquor, and supplies.
• Ensures proper training for new hires and conducts quarterly training.
• Prepares daily server evaluations for speed of service and policy adherence.

Skills

Math skills

Oral & written comms

Customer service

Leadership

English proficiency

English reading

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

• Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.
• Maintains appropriate staffing levels for casino floor & bars.
• Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.
• Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
• Ensures proper training for all new hires and conducts quarterly training for all department employees.
• Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.
• Ensures proper bar displays with current sponsor and/or partner products.
• Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
• Ensures “safe serving of alcohol” practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
• Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
• Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.
• Updates cost transfers and liquor spill sheets weekly.
• Completes payroll on assigned shift.
• Monitors proper security procedures of all alcohol in F&B outlets.
• Holds subordinates accountable for established performance expectations.
• Motivates staff; provides advice and guidance as appropriate.
• Interviews, selects, hires, and retains superior employees.
• Coaches, and counsels subordinate employees
• Oversees and ensures the timely completion of employee evaluations.
• Conducts training with subordinates, both formally and informally
• Issues discipline and terminates employees as appropriate.
• Completes timely evaluations for subordinates.
• Rewards and recognizes superior performers.
• Oversees and ensures that employees work safely and follow all safety rules.
• Performs other duties as assigned
• Assists in other F&B outlets as directed
• High school diploma, GED or equivalent work experience required
• 2 years of supervisory experience preferred.
• 2 years high volume beverage operation experience preferred
• Must be ABC certified at time of hire.
• Must possess good math skills
• Must possess computer proficiency with Microsoft Office software
• Must possess good oral and written communication skills
• Must possess good customer service and leadership skills
• Must be able to solve problems and deal with a variety of situations
• Must present an overall professional appearance
• Must be able to speak, read and write English.
• Must be available to work weekends, holidays, and nights as scheduled

Responsibilities

• Conducts daily pre-shift meetings with cocktail servers and bartenders, setting daily expectations to include events, safety concerns, and department goals.
• Maintains appropriate staffing levels for casino floor & bars.
• Maintains all bar par levels, submits liquor requisitions, stocks inventory, and assists with special events and banquets.
• Assists Beverage Manager with monitoring established budget for payroll, sales, liquor, and supplies.
• Ensures proper training for all new hires and conducts quarterly training for all department employees.
• Prepares daily server evaluations on cocktail servers and bartenders to ensure speed of service and adherence to alcohol policies.
• Ensures proper bar displays with current sponsor and/or partner products.
• Ensures that workplace hygiene, occupational health, safety, and security procedures are followed daily.
• Ensures “safe serving of alcohol” practices are communicated with the cocktail servers and bartenders, to include over-serving and terminating service to guests if necessary.
• Ensures staff is carding anyone under the age of 30 for cigarettes and liquor.
• Responsible for Beverage Department compliance with all company procedures and policies on assigned shift and attending all company classes and meetings.
• Updates cost transfers and liquor spill sheets weekly.
• Completes payroll on assigned shift.
• Monitors proper security procedures of all alcohol in F&B outlets.
• Holds subordinates accountable for established performance expectations.
• Motivates staff; provides advice and guidance as appropriate.
• Interviews, selects, hires, and retains superior employees.
• Coaches, and counsels subordinate employees
• Oversees and ensures the timely completion of employee evaluations.
• Conducts training with subordinates, both formally and informally
• Issues discipline and terminates employees as appropriate.
• Completes timely evaluations for subordinates.
• Rewards and recognizes superior performers.
• Oversees and ensures that employees work safely and follow all safety rules.
• Performs other duties as assigned
• Assists in other F&B outlets as directed
• High school diploma, GED or equivalent work experience required
• 2 years of supervisory experience preferred.
• 2 years high volume beverage operation experience preferred
• Must be ABC certified at time of hire.
• Must possess good math skills
• Must possess computer proficiency with Microsoft Office software
• Must possess good oral and written communication skills
• Must possess good customer service and leadership skills
• Must be able to solve problems and deal with a variety of situations
• Must present an overall professional appearance
• Must be able to speak, read and write English.
• Must be available to work weekends, holidays, and nights as scheduled

Competencies

• High school diploma, GED or equivalent work experience required
• 2 years of supervisory experience preferred.
• 2 years high volume beverage operation experience preferred
• Must be ABC certified at time of hire.
• Must possess good math skills
• Must possess computer proficiency with Microsoft Office software
• Must possess good oral and written communication skills
• Must possess good customer service and leadership skills
• Must be able to solve problems and deal with a variety of situations
• Must present an overall professional appearance
• Must be able to speak, read and write English.

Work Environment

• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation

• $20.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Role requirements

• High volume beverage operation experience preferred
• Must possess computer proficiency with Microsoft Office software
• Must possess good oral and written communication skills
• Must be able to solve problems and deal with a variety of situations
• Must be able to speak, read and write English

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.