Shift Manager - Pizzeria Operations and Guest Experience

Prince Street Pizza; Baton Rouge (LA); On-site; USD 42,000 - 55,000; Full time

Job summary

Prince St. Pizza is seeking a Shift Manager to lead the restaurant during their shift, overseeing the team, the line, the guest experience, and the numbers. You will be in charge from open or close, ensuring every slice that leaves the oven meets the brand’s high NYC-standard quality.

You will lead from the floor, coach in real time, solve issues before guests notice them, and hand off a clean, stocked store to the next shift.

Qualifications

• Leadership and people management
• Customer service excellence
• Problem solving under pressure

Responsibilities

• Oversee the shift from opening to closing and ensure store readiness.
• Coach team members in real time to maintain quality and efficiency.
• Monitor guest experience, food quality, and cleanliness to meet Prince Street standards.
• Manage inventory, cash handling, and daily performance metrics during the shift.

Job description

Prince St. Pizza is seeking a Shift Manager to lead the restaurant during their shift, overseeing the team, the line, the guest experience, and the numbers. You will be in charge from open or close, ensuring every slice that leaves the oven meets the brand’s high NYC-standard quality.

You will lead from the floor, coach in real time, solve issues before guests notice them, and hand off a clean, stocked store to the next shift.