Shift Manager — People-First Team Leader

Shake Shack; Estero (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance & FS

Supplemental Life Insurance

Short-Term Disability

401(k) plan with Company Match

Paid Time Off

Paid Parental Leave

EAP

Commuter Benefits

Shake Shack Meal Discounts

Charitable opportunities

Employee Resource Groups

Career development opportunities

Eligibility criteria applies

Job summary

Shake Shack in Estero, FL is seeking a dedicated shift supervisor to oversee daily operations, ensure safety and quality, and lead a team of hourly Team Members. You will participate in interviews and support inventory and purchasing tasks as needed.

The role emphasizes strong communication, on-the-job mentorship, and opportunities for growth within a fast-growing hospitality brand that puts people first and offers extensive team benefits and training.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction
• Strong problem solving skills
• Effective communication skills, both written and verbal

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Strong problem solving

Effective communication

Job description

Shake Shack in Estero, FL is seeking a dedicated shift supervisor to oversee daily operations, ensure safety and quality, and lead a team of hourly Team Members. You will participate in interviews and support inventory and purchasing tasks as needed.

The role emphasizes strong communication, on-the-job mentorship, and opportunities for growth within a fast-growing hospitality brand that puts people first and offers extensive team benefits and training.