Shift Manager - Lead with Flavor, Free Meals & Flexible Hours

Auntie Anne's/Cinnabon/Jamba Juice/Carvel; San Antonio (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Key holder

Flexible schedule

Free meals

Training opportunities

Uniforms

Benefits

Job summary

Auntie Anne’s is seeking a Shift Manager in our San Antonio store to lead daily operations, ensure quality and safety, and motivate the team to deliver exceptional guest experiences. You’ll manage shift coverage, uphold standards, and coordinate with store leadership to solve issues while maintaining a positive, energetic work environment.

Ideal candidates bring supervisory experience and a passion for guest service.

Qualifications

• 18+ years old (must be 18 or older).
• 3–6 months of first-line supervisory experience preferred.
• Flexible availability (weeknights, weekends, and holidays).
• TB clearance required (if applicable by location).
• 0–1 year of food service or retail experience.
• Must be able to stand, bend, and stay active throughout shift.
• Comfortable with smartphones, tablets, and POS technology.

Responsibilities

• Lead the team and serve as the go-to leader during your shift.
• Maintain high standards for product quality, service, cleanliness, and food safety.
• Motivate and coach team members to deliver excellent guest experiences.
• Handle challenges confidently—from team needs to guest concerns.
• Know when to escalate issues to store leadership.

Skills

Leadership

Guest service

Team motivation

Food safety

Cash handling

POS systems

Math skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

POS hardware/software

Job description

Auntie Anne’s is seeking a Shift Manager in our San Antonio store to lead daily operations, ensure quality and safety, and motivate the team to deliver exceptional guest experiences. You’ll manage shift coverage, uphold standards, and coordinate with store leadership to solve issues while maintaining a positive, energetic work environment.

Ideal candidates bring supervisory experience and a passion for guest service.