Shift Manager: Lead Teams & Elevate Guest Experience

Manteca-Atherton McDonald's; Manteca (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training opportunities

Employee discounts

Free meals

Medical insurance

Dental insurance

Job summary

Manteca-Atherton McDonald's is hiring a Shift Manager to lead daily operations with a focus on guest experience and team development.

You’ll supervise crew schedules, uphold McDonald’s standards for food safety and cleanliness, and collaborate with managers to drive profitability and high-quality service. This role offers flexible scheduling and opportunities for training and advancement while supporting a diverse team in a fast-paced environment.

Qualifications

• Experience in fast-paced service environment.
• Strong guest service and support focus.
• Must be able to communicate effectively and anticipate guest needs.
• Ability to provide solutions and make decisions quickly.

Responsibilities

• Lead crew schedules and oversee the experience.
• Inspire and empower teams to deliver outstanding guest service.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, security, inventory and profitability.
• Encourage training and continued learning within the restaurant.
• Drive high performance and results from the team.

Skills

Guest service

Communication

Leadership certification

Problem solving

Team leadership

Job description

Manteca-Atherton McDonald's is hiring a Shift Manager to lead daily operations with a focus on guest experience and team development.

You’ll supervise crew schedules, uphold McDonald’s standards for food safety and cleanliness, and collaborate with managers to drive profitability and high-quality service. This role offers flexible scheduling and opportunities for training and advancement while supporting a diverse team in a fast-paced environment.