Shift Manager: Lead Team, Elevate Guest Experience

McDonald's; Saint Charles (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Bi-Weekly direct deposit

Employee discounts and free meals

Paid sick leave / PTO

Tuition reimbursement up to $3000

Training and advancement opportunities

Medical, dental, and vision benefits

Job summary

McDonald's is seeking a Shift Manager to oversee daily restaurant operations and lead a fast-paced team. You will manage crew schedules, supervise and coach staff, and ensure food safety and cleanliness to meet McDonald’s standards.

The role emphasizes safety, profitability, and exceptional guest experiences. Candidates should have prior leadership experience in hospitality or retail and be at least 18 years old.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older.

Responsibilities

• Lead the experience: Oversee crew schedules.
• Inspire and empower: Provide encouraging leadership for crew and managers to deliver an outstanding guest experience.
• Ensure safety, security, inventory, and profitability measures meet standards.
• Drive and maintain a high level of team performance and guest satisfaction.
• Promote training and continued learning within the restaurant.

Skills

Leadership

Customer service

Communication

Team supervision

Job description

McDonald's is seeking a Shift Manager to oversee daily restaurant operations and lead a fast-paced team. You will manage crew schedules, supervise and coach staff, and ensure food safety and cleanliness to meet McDonald’s standards.

The role emphasizes safety, profitability, and exceptional guest experiences. Candidates should have prior leadership experience in hospitality or retail and be at least 18 years old.