Shift Leader: Elevate Guest Experience & Operations

McDonald's; Riverside Township (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid vacation

Education programs

Medical and vision coverage

Free Meals

Flexible Hours

Referral Program

McPerks Program

Job summary

McDonald's is seeking a Shift Manager to lead daily restaurant operations, oversee food production, guest service, and team performance. You will direct crew and managers to ensure fast, accurate, and friendly service while upholding brand standards and safety.

Join a team that emphasizes growth, flexible hours, and opportunities for advancement with comprehensive benefits and a strong focus on employee development and customer experience.

Qualifications

• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Effective communication and anticipation of customer needs.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the restaurant operations, including food production and guest service.
• Plan for success: recruiting, hiring and onboarding; staffing; performance management; training.
• Plan for inventory, budget, and food ordering/costs.
• Ensure food safety measures meet McDonald’s standards of excellence.
• Inspire and empower: maintain high safety standards for guests and staff.
• Oversee all operational needs of the restaurant and meet targets.

Skills

Customer service

Communication

Decision making

Safety awareness

Job description

McDonald's is seeking a Shift Manager to lead daily restaurant operations, oversee food production, guest service, and team performance. You will direct crew and managers to ensure fast, accurate, and friendly service while upholding brand standards and safety.

Join a team that emphasizes growth, flexible hours, and opportunities for advancement with comprehensive benefits and a strong focus on employee development and customer experience.