Shift Manager: Lead Teams & Elevate Guest Experience

[NEW]25768 Quail Lakes McDonald's; Stockton (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance*

Job summary

Quail Lakes McDonald’s in Stockton, CA is hiring a Shift Manager to lead restaurant operations and guest experience. You will oversee crew schedules, coach team members, ensure food safety and cleanliness, and drive profitability with a proactive mindset.

The role requires strong communication, a passion for service, and the ability to make quick decisions in a fast-paced environment. Training and advancement opportunities are available along with comprehensive benefits.

Qualifications

• Passion for helping and serving others (guests and fellow team members).
• A strong guest service and support focus.
• The ability to communicate effectively and anticipate guest needs.
• The ability to provide solutions and make decisions in a fast-paced environment.
• Certification through McDonald’s Leadership Transitions Class.

Responsibilities

• Lead the experience: Oversee crew schedules.
• Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action first: Take measures around safety, security, inventory, and profitability.
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results-oriented: Drive and expect a high level of performance from the team.

Skills

Leadership

Guest service

Effective communication

Decision making

Education

McDonald’s Leadership Transitions Class

Job description

Quail Lakes McDonald’s in Stockton, CA is hiring a Shift Manager to lead restaurant operations and guest experience. You will oversee crew schedules, coach team members, ensure food safety and cleanliness, and drive profitability with a proactive mindset.

The role requires strong communication, a passion for service, and the ability to make quick decisions in a fast-paced environment. Training and advancement opportunities are available along with comprehensive benefits.