Shift Manager: Lead Teams & Create Welcoming Moments

Starbucks; Marblehead (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition assistance

Paid vacation

Sick time

Parental leave

Job summary

Starbucks in Marblehead is seeking a Shift Manager to lead daily operations, coach teammates, and ensure a warm, welcoming store experience for our community.

You will develop your people, manage a shift, and contribute to delivering exceptional customer service while upholding store standards and safety practices. This role offers growth through hands-on mentorship and training within a supportive team.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead with purpose and manage daily store operations.
• Mentor and coach team members to deliver great customer service.
• Create a welcoming space for the community and maintain store standards.
• Support growth and learning through hands-on training and mentorship.

Skills

Retail management

Customer service

Team supervision

Coaching

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks in Marblehead is seeking a Shift Manager to lead daily operations, coach teammates, and ensure a warm, welcoming store experience for our community.

You will develop your people, manage a shift, and contribute to delivering exceptional customer service while upholding store standards and safety practices. This role offers growth through hands-on mentorship and training within a supportive team.