Shift Manager: Lead a Team, Elevate Customer Experience

Starbucks; Westborough (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Tuition coverage

Retirement plan

Paid time off

Job summary

Starbucks is seeking a shift manager for our Westborough, MA store. You will lead a team, supervise daily operations, and ensure a welcoming environment for customers. You’ll mentor partners, coordinate tasks, and help run a multi-million-dollar store with a strong focus on service and sales.

The role emphasizes team development, operational excellence, and ownership of store goals, with comprehensive benefits and career growth opportunities within the Starbucks system.

Qualifications

• Minimum 1 year in retail or customer service management.
• Or 4+ years of US Military service.
• One year supervising others; teambuilding and coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mindset with sales-focused experience.

Responsibilities

• Lead shift operations and manage a team.
• Provide mentorship and on-the-job training.
• Deliver friendly customer experiences and drive sales.

Skills

Retail management

Customer service

Team supervision

Interpersonal skills

Sales mindset

Problem solving

Job description

Starbucks is seeking a shift manager for our Westborough, MA store. You will lead a team, supervise daily operations, and ensure a welcoming environment for customers. You’ll mentor partners, coordinate tasks, and help run a multi-million-dollar store with a strong focus on service and sales.

The role emphasizes team development, operational excellence, and ownership of store goals, with comprehensive benefits and career growth opportunities within the Starbucks system.