Shift Manager — Lead Team, Elevate Service & Sales

Arby's; Springdale (AR); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

Legal Plan

Pet Insurance

Employee Assistance Program (EAP)

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Job summary

Flynn Arby’s, part of Flynn Group, is seeking a Shift Manager to oversee daily operations, drive sales, and lead a team to deliver exceptional customer experiences. The role requires hands-on leadership, strong coaching, and effective collaboration with the management team.

Candidates should have supervisory experience in Food/Hospitality, excellent communication, and the ability to thrive in a fast-paced environment with flexible evenings, weekends, and holidays.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness
• Train and develop team members to ensure they consistently deliver exceptional service
• Strictly adhere to all company policies and procedures to maintain a high standard of quality
• Successfully implement strategies to drive sales and achieve financial targets
• Monitor and maintain inventory levels to reduce waste and improve efficiency
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Skills

Team Leadership

Customer Service

Communication Skills

Organization

Adaptability

Time Management

Job description

Flynn Arby’s, part of Flynn Group, is seeking a Shift Manager to oversee daily operations, drive sales, and lead a team to deliver exceptional customer experiences. The role requires hands-on leadership, strong coaching, and effective collaboration with the management team.

Candidates should have supervisory experience in Food/Hospitality, excellent communication, and the ability to thrive in a fast-paced environment with flexible evenings, weekends, and holidays.