Shift Manager: Lead Team, Elevate Customer Experience

Arby's; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

HSA (Health Savings Account)

Short & Long Term Disability

Life Insurance

401(k) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Job summary

Flynn Arby’s, part of Flynn Group, is seeking a Shift Manager to lead daily restaurant operations, drive sales, and ensure exceptional customer experiences. The role requires supervising a team, maintaining quality standards, and coordinating with management to optimize processes.

The ideal candidate has at least 2 years of supervisory experience in foodservice, strong communication skills, and the ability to thrive in a fast-paced environment, including evenings, weekends, and holidays.

Qualifications

• Minimum of 2 years of supervisory experience in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness.
• Train and develop team members to ensure they consistently deliver exceptional service.
• Strictly adhere to all company policies and procedures to maintain a high standard of quality.
• Successfully implement strategies to drive sales and achieve financial targets.
• Monitor and maintain inventory levels to reduce waste and improve efficiency.
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures.

Skills

Leadership

Customer service

Communication

Time management

Organizational skills

Job description

Flynn Arby’s, part of Flynn Group, is seeking a Shift Manager to lead daily restaurant operations, drive sales, and ensure exceptional customer experiences. The role requires supervising a team, maintaining quality standards, and coordinating with management to optimize processes.

The ideal candidate has at least 2 years of supervisory experience in foodservice, strong communication skills, and the ability to thrive in a fast-paced environment, including evenings, weekends, and holidays.