Shift Manager: Lead Service & Restaurant Ops

aes-restaurants; West Bend (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants, located in West Bend, Wisconsin, is seeking a Shift Manager to oversee restaurant operations and ensure outstanding service. This role requires leadership skills and accountability for restaurant performance, especially when management is absent.

The ideal candidate will manage team members, support training initiatives, and uphold high standards of customer service. Candidates must have reliable transportation and be able to work various shifts. AES offers a goal-oriented work environment with numerous benefits.

Qualifications

• Must have reliable vehicle and valid driver's license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Implement restaurant controls for cash and inventory.
• Achieve high performance in areas such as guest satisfaction.

Skills

Leadership

Coaching and Developing others

P&L Management

Customer Service

Emotional Resilience and Patience

Job description

AES Restaurants, located in West Bend, Wisconsin, is seeking a Shift Manager to oversee restaurant operations and ensure outstanding service. This role requires leadership skills and accountability for restaurant performance, especially when management is absent.

The ideal candidate will manage team members, support training initiatives, and uphold high standards of customer service. Candidates must have reliable transportation and be able to work various shifts. AES offers a goal-oriented work environment with numerous benefits.