Shift Manager: Lead Restaurant Ops & Guest Experience

Regis Corporation; Flint (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants is seeking a Shift Manager to oversee daily restaurant operations and drive guest satisfaction. You will lead shift teams, manage service quality, and ensure smooth execution in a fast-paced environment.

The role requires leadership, reliability, and the ability to coach staff while maintaining strong control of cash and inventory. Candidates should be prepared to uphold safety and compliance standards.

Qualifications

• Proven leadership and people-management skills.
• Ability to coach and develop team members.
• Strong focus on guest satisfaction and service quality.

Responsibilities

• Ensure outstanding service and guest satisfaction by overseeing restaurant operations.
• Assist management with training and coaching team members.
• Utilize AES systems to run the restaurant on all shifts.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service, operations and financial results.

Skills

Leadership

Customer service

Team coaching

Tools

AES systems

Job description

AES Restaurants is seeking a Shift Manager to oversee daily restaurant operations and drive guest satisfaction. You will lead shift teams, manage service quality, and ensure smooth execution in a fast-paced environment.

The role requires leadership, reliability, and the ability to coach staff while maintaining strong control of cash and inventory. Candidates should be prepared to uphold safety and compliance standards.