Shift Manager - Lead Service Excellence & Team Growth

Arby's; Collinsville (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Short & Long Term Disability

Life Insurance

401(K) Plan + Company Match

Paid Time Off

Tuition Reimbursement program

Job summary

Flynn Arby’s is seeking a Shift Manager to lead daily restaurant operations, drive service excellence, and manage a high-performing team in Oklahoma. You will oversee food prep, customer service, and cleanliness while ensuring compliance with policies and health standards.

The role emphasizes staff training, schedule coordination, and contributing to sales growth in a fast-paced environment. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness
• Train and develop team members to ensure they consistently deliver exceptional service
• Strictly adhere to all company policies and procedures to maintain a high standard of quality
• Successfully implement strategies to drive sales and achieve financial targets
• Monitor and maintain inventory levels to reduce waste and improve efficiency
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Skills

Leadership

Communication

Organizational skills

Time management

Customer service

Team supervision

Job description

Flynn Arby’s is seeking a Shift Manager to lead daily restaurant operations, drive service excellence, and manage a high-performing team in Oklahoma. You will oversee food prep, customer service, and cleanliness while ensuring compliance with policies and health standards.

The role emphasizes staff training, schedule coordination, and contributing to sales growth in a fast-paced environment. Flexibility for evenings, weekends, and holidays is required.