Shift Manager — Lead Team, Drive Service Excellence

Arby's; Duncan (OK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

401(k) Plan + Company Match

Paid Time Off

Tuition Reimbursement

Life Insurance

Employee Assistance Program (EAP)

Pet Insurance

Job summary

Flynn Arby’s in Duncan, OK is seeking a Shift Manager to join our growing team. You will oversee daily operations, ensure exceptional guest service, and maintain high standards of cleanliness and efficiency in a fast-paced setting.

The ideal candidate has a minimum of 2 years in a supervisory role in the Food/Hospitality industry, strong team leadership, communication, and time-management skills, and flexible availability including evenings, weekends, and holidays.

Qualifications

• Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry.
• Proven ability to lead a team and deliver exceptional customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work in a fast-paced and high-pressure environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness
• Train and develop team members to ensure they consistently deliver exceptional service
• Strictly adhere to all company policies and procedures to maintain a high standard of quality
• Successfully implement strategies to drive sales and achieve financial targets
• Monitor and maintain inventory levels to reduce waste and improve efficiency
• Collaborate with other Shift Managers and the management team to continuously improve processes and procedures

Skills

Team leadership

Customer service

Communication

Time management

Flexibility

Job description

Flynn Arby’s in Duncan, OK is seeking a Shift Manager to join our growing team. You will oversee daily operations, ensure exceptional guest service, and maintain high standards of cleanliness and efficiency in a fast-paced setting.

The ideal candidate has a minimum of 2 years in a supervisory role in the Food/Hospitality industry, strong team leadership, communication, and time-management skills, and flexible availability including evenings, weekends, and holidays.