Shift Manager — Lead Operations & Guest Experience

Super Star Car Wash; Phoenix (AZ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical / Dental / Vision coverage

STD, LTD and Life Insurance Options

401(k) eligibility with company match

Free unlimited car washes

Accrued vacation time

Sick time in accordance with state law

Tuition reimbursement

Job summary

Super Star Car Wash in Phoenix, AZ is seeking a Shift Manager to lead daily shift operations, including staffing, safety, and guest service in a fast-paced environment.

The role emphasizes developing teams, maintaining brand standards, and driving performance. This position offers hands-on leadership growth, a clear career path, and competitive pay with benefits such as health coverage and retirement options.

Qualifications

• At least 18 years of age.
• High school diploma or GED.
• Minimum 1 year of supervisory or leadership experience.
• Retail, hospitality, or car wash experience preferred.
• Demonstrated ability to lead teams, make decisions, and drive results.
• High integrity and professionalism.
• Strong communication and problem-solving skills.
• Ability to motivate, coach, and hold others accountable.
• Comfort working outdoors in all weather conditions.
• Energy, adaptability, and a hands-on leadership style.

Responsibilities

• Own daily shift execution, including staffing, business flow, safety, and service standards.
• Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion.
• Ensure smooth shift transitions through clear communication and follow-through.
• Execute opening and closing procedures and maintain operational readiness.
• Lead, coach, and hold team members accountable to operational standards.
• Provide shoulder to shoulder coaching and celebrate and recognize team members.
• Support training completion and promote a culture of engagement and accountability.
• Model company values and enforce policies and procedures.
• Proactively identify safety risks and address issues immediately.
• Ensure consistent execution of brand and cleanliness standards.
• Oversee rotational leadership focus areas: People, Sales, Operations.

Skills

Leadership

Communication

Problem-solving

Coaching

Decision making

Team motivation

Education

High school diploma or GED

Job description

Super Star Car Wash in Phoenix, AZ is seeking a Shift Manager to lead daily shift operations, including staffing, safety, and guest service in a fast-paced environment.

The role emphasizes developing teams, maintaining brand standards, and driving performance. This position offers hands-on leadership growth, a clear career path, and competitive pay with benefits such as health coverage and retirement options.